Privacy Policy

1. Introduction

This Privacy Policy explains how Brayniak collects, uses, and shares information when you visit or use Brayniak's websites, accounts, courses, subscriptions, and course communities, together called the Service.

Questions about this policy or your information may be sent through the Contact page or to the mailing address in the Contact section below.

2. Information you provide

We collect information you provide when you use the Service. This may include:

• Your name, email address, password, and other account information.
• Community posts, replies, and other content you submit.
• Messages and other communications you send to Brayniak.
• Other information you choose to provide through the Service.

3. Account and security information

We process information needed to authenticate accounts, verify email addresses, reset passwords, and help protect the Service. This may include account verification status, password reset records, session information, and records related to multifactor authentication and account recovery where those features apply.

4. Course and service information

We maintain information needed to provide courses and operate the Service. This may include subscription and enrollment records, course access status, instructor assignments, and service usage associated with an account. Where available, we may remember the last lesson page you viewed so you can continue from that page later.

5. Payments

Stripe processes payments and subscription billing for Brayniak. Payment information entered during checkout is handled by Stripe. Brayniak does not store complete credit or debit card numbers.

Brayniak receives and processes billing information needed to operate subscriptions and course access. This may include Stripe customer, checkout, subscription, product, price, invoice, transaction, and status identifiers, along with related dates and amounts. Stripe handles information under its own privacy terms.

6. Community content

The Service allows eligible course participants to submit posts and replies. Community content may be stored, reviewed by assigned instructors or course staff, moderated, and displayed according to the Service's features and moderation rules.

Some conversations between an author and course staff may be private to the eligible participants. We do not promise automatic deletion or a fixed deletion schedule for submitted content.

7. Technical and security information

We may process IP addresses, browser and device information, request information, session information, security logs, and diagnostic information. We use this information as reasonably necessary to operate and secure the Service, prevent abuse, investigate problems, troubleshoot errors, and, where analytics or performance tools are enabled, understand and improve the Service.

8. Cookies

Brayniak uses essential cookies for account sessions, authentication, security, core site functions, and remembering privacy preferences. Blocking essential cookies may prevent sign-in or other parts of the Service from working correctly.

Brayniak may enable analytics and performance technologies in the future to understand how the Service is used and improve its reliability and experience. Examples may include Google Analytics 4 and Microsoft Clarity, including session replay and related performance insights. If enabled, these tools may use cookies or similar technologies and may process page views, interactions, browser and device information, approximate location derived from an IP address, and diagnostic information.

When configured, Brayniak uses Meta Pixel only after you grant Advertising consent. It measures page views, views of the public AI Website Business Blueprint sales page, successful account creation, and submission of the form that starts secure checkout. These events help measure advertising campaign performance and build advertising audiences. Completed purchases are not reported by the browser Pixel.

When server-side Meta Conversions API reporting is configured and enabled, and you granted Advertising consent when starting that checkout, Brayniak may send Meta a confirmed initial course Purchase for advertising and conversion measurement. This includes the actual paid value and currency, purchase time, checkout URL, and a payment-based event identifier. Matching information may include a hashed normalized email address and Brayniak account identifier, the original checkout browser's IP address and user agent, and Meta browser or click identifiers only when present. We store the checkout consent snapshot locally; rejecting Advertising consent prevents server-side Purchase reporting and collection of this matching context for that checkout. Subscription renewals are not reported as new purchases.

Local matching context is encrypted and removed after successful delivery or within seven days of checkout. Failed delivery may be retried using the same purchase identifier. Stripe's verified payment state remains authoritative for payment and course access; Meta reporting failures do not affect billing or entitlements.

Meta Pixel may use cookies and process page URLs, browser and device information, IP addresses, and course identity and displayed checkout price information. Brayniak does not provide account names, email addresses, passwords, or payment details in these events and disables automatic event collection.

Google Analytics 4, Microsoft Clarity, Google Ads, and Microsoft Advertising are not active through this integration. If Brayniak enables or changes other nonessential technologies, we will update this policy to describe the practices and available choices.

9. How information is used

We use information to:

• Create and maintain accounts.
• Provide course access and remember the last lesson page viewed.
• Operate subscriptions and reconcile billing information received from Stripe.
• Provide course communities and moderate submitted content.
• Send transactional messages, including email verification and password reset messages.
• Secure the Service, prevent abuse, troubleshoot problems, and maintain or improve service operation.
• Where applicable and enabled, understand Service use, measure performance, and evaluate advertising campaigns or conversions.

10. Service providers

We use Stripe for payment processing and subscription billing. We may also use service providers for hosting, email delivery, security, diagnostics, analytics, performance measurement, session replay, advertising, conversion measurement, and other technical operations where applicable.

When Meta Pixel or server-side Purchase reporting is configured and the applicable Advertising consent is granted, Meta receives the advertising measurement and matching information described in the Cookies section under its own privacy terms. Other analytics and advertising services named as future examples are not enabled by this integration.

11. Sharing

We may share information with service providers as needed to operate, support, and secure the Service. We may also disclose information when reasonably necessary to comply with law or valid legal process, enforce our agreements, investigate fraud or abuse, or protect the rights, safety, and security of Brayniak, the Service, and others.

With Advertising consent, the configured Meta Pixel and consented server-side confirmed Purchase reporting share the measurement information described above with Meta. If other advertising or conversion measurement technologies are enabled in the future, information may be shared with the applicable providers for the purposes described in this policy and under their terms. We will update this policy as those practices change.

12. Retention

Information may be retained for as long as reasonably necessary to provide the Service, maintain security, comply with legal obligations, resolve disputes, and enforce agreements. Different kinds of information may be kept for different periods based on those needs.

13. Your choices and privacy rights

You may update available account information and security settings through your account page. You may use the Contact page for privacy or account questions and requests.

You can grant, reject, or revoke Advertising consent through Cookie Preferences. Rejecting it prevents Meta Pixel from loading and prevents server-side Purchase reporting for checkouts started with Advertising consent denied. Revoking it stops subsequent browser Meta events on the current page and applies to future checkouts; server-side reporting for an already-started checkout uses its saved checkout-time consent choice. Revocation cannot recall information already transmitted to Meta.

Additional privacy rights may apply depending on where you live. We may need to verify a request and may retain information where reasonably necessary or required by law.

14. Children

Brayniak is not knowingly directed to children under 13, and we do not knowingly seek personal information from children under 13. If you believe a child under 13 has provided personal information through the Service, contact us so we can review the situation.

15. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

16. Changes to this policy

We may update this Privacy Policy as the Service or our practices change, including when we add or change analytics, performance, session replay, advertising, or conversion measurement technologies. When we update it, we will revise the Effective Date shown at the top of this page.

You can also review our Terms of Service.